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Stuck On "Choose An Option" (Test Memory

Step 2: Reseating the hard drive (All-in-Ones) To reseat the hard drive, perform the following steps: NOTE: For detailed instructions, go to the HP Support website, enter the computer model number, I am fairly knowledgeable about fixing PCs even though officially, I am developer/programmer. OS not found To resolve operating system not found error messages, see Step 4: Run Hardware Diagnostics tests. If a startup menu opens, use the arrow keys to select Start Windows Normally, then press the Enter key. have a peek here

Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... This page requires Javascript. Join us in honoring this amazing group of Experts. Figure : Opening memory module tabs` Replace each memory module by aligning the memory module so the small notches on the lower edge line up with the tab on the socket. http://www.sevenforums.com/general-discussion/244160-stuck-choose-option-test-memory.html

It may help you to remember that people with computer viruses are never hapless victims. Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Step 3: Troubleshoot computer startup issues Read from the following list of symptoms.

  • Press the Power button to turn on the computer.
  • After you have found your functioning wall outlet, plug your AC power adapter into it and try starting your computer.
  • Depending on your version of Windows, some of the instructions and images in this document, and others linked to from this document, might vary slightly.
  • You might be instructed to replace or service a component.

To test your AC adapter, use the following steps: Confirm the AC power adapter is a genuine HP part. If the computer does not start and opens to the Choose an option screen, continue troubleshooting. All-in-Ones - Hard drive is not detected in BIOS Follow these steps to troubleshoot start-up problems when the hard drive is not detected in BIOS on an All-in-One computer. If the System Extensive Test does not find any problems, continue to the next step.

Reconnect each of the peripheral devices. If you have access to a different AC power adapter or power pack that is designed for the computer, connect it to the computer and try to start the computer. Step 7: Running Microsoft System Restore from recovery discs If you have recovery discs, either that you have created or obtained from HP Support, you can use System Restore to revert https://www.experts-exchange.com/questions/28494114/HELP-PC-is-stuck-on-Choose-An-Option-Screen.html If you own, or have access to, more than one computer, verify that you are using the correct AC power adapter.

When i press f8 it still loads to choose an option. No, create an account now. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... If the AC power adapter is not damaged, continue using these steps.

Remove any hard drive screws that hold the drive to the chassis. http://newwikipost.org/topic/HOQI2FUbgbc3YDrlXj2SCaAldoCb3sxe/Cannot-Choose-an-Option-from-the-USB-Boot-Options-Menu.html If so, select one of the CD/DVD selections from the list to see if HP Recovery starts. If the System Extensive Test detects an issue, follow the instructions on the screen. For more information about System Recovery, see Performing an HP System Recovery.

Step 2: Perform a hard reset Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. navigate here Figure : Apply Defaults and Exit Select Yes, then press Enter. Remove any screws that connect the panel to the computer. Your computer might be different.

Reestablishes the connection between the BIOS and the hardware The following conditions can be helped by the hard reset: Windows stops responding. If you own, or have access to, more than one computer, verify that you are using the correct AC power adapter. Video on performing a hard reset on a notebook with a removable battery View this video on YouTube. Check This Out Continue past the screen to continue using Windows with slightly reduced functionality.

Try TDSKiller and see if that can get to the virus. These problems can be resolved by removing and reseating the modules. The power light indicator on or near the power button might turn on briefly but then go out.

Desktops - Hard drive is not detected in BIOS Follow these steps to troubleshoot start-up problems when the hard drive is not detected in BIOS on a desktop computer.

If the hard drive is still not detected in the BIOS, replace the hard drive. If the AC power adapter is defective and the computer is under warranty, contact HP Customer Support for further assistance. Immediately press the F2 key repeatedly, about once every second, until the HP PC Hardware Diagnostics UEFI screen is displayed. Reinstall the hard drive, then turn on the computer.

Replace the side panel. Press and hold the power button for five seconds. Remove the power cord. this contact form If the System Quick Test does not find any problems, follow the instructions in the next step to run a System Extensive Test.

Step 5: Check whether the hard drive is detected in BIOS If the hard drive is not detected in the BIOS, the computer does not start. What happens? If the computer does not start and opens to the Choose an option screen, continue to the next step to run Microsoft System Restore. This problem didn't exist before.

If the computer starts and opens Windows 10, you are done. Very helpful Somewhat helpful Not helpful End of contentUnited StatesHP WorldwideStart of Country / Region Selector contentSelect Your Country/Region and LanguageClick or use the tab key to select your countryArgentinaAustraliaBelgiqueBoliviaBrasilCanadaCanada-françaisČeská republikaChileColombiaDeutschlandEcuadorEspañaFranceIndiaIrelandItaliaMagyarországMéxicoNew Verify that all cords and connectors are secure between the power cord, AC power adapter, and computer. Turn on the computer and wait to see if the startup problem still exists: If the problem has been resolved, you are finished.

Smart Failure, Smart Failure Imminent, or S.M.A.R.T. Figure 17: Opening memory module tabs` Replace each memory module by aligning the memory module so the small notches on the lower edge line up with the tab on the socket. File is missing For all file missing error messages that cause startup problems, see Step 3: Run Hardware Diagnostics tests . If the AC power adapter is not damaged, continue using these steps.

Turn on the computer. Step 8: Perform an HP System Recovery If the steps in this document have not resolved the startup problem, perform a System Recovery to reset the computer to its original factory