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Symantec Antivirus Scan Freezes While Scanning
Thread Status: Not open for further replies. Be sure the 'Show Updates' box is checked. Run live updates again and restart. 7. The program may also crash the system if you're running more than one anti-virus program at a time since they can attack each other, causing system stability problems and degraded protection. his comment is here
the only difference is how long it took my virus scans to freeze and which files they froze on (one of my scans with symantec landed on a .dll file that Quick Reference about IDF & Remediation Here's a quick reference sheet about IDF (Identity Finder) and what you need to do to remediate (securely shred or scrub) a document with PII. Ensure Full Scan is unchecked, and click on the pen icon to edit. after finally completing the scan, MBAM showed no malicious items detected.
Symantec Endpoint Protection Scan Stuck
i'll go post it there right now.Thanks for the reply ) yogesh_mohan Volunteer28 Reg: 29-Jul-2008 Posts: 5,222 Solutions: 187 Kudos: 1,503 Kudos0 Re: Symantec Endpoint Protection Scan Always Hangs at this In my opinion, this is symptomatic of an OBVIOUS software bug that Norton needs to address ASAP. Finder The Doctors Live Healthy Health Videos Better Sleep Style Luxury Auto Beauty Dining Fashion Home & Design Home Elegance Lust List Travel Window Shopping Food & Cooking Alison Cook Restaurant The good news is that it "seemed" to run longer than previous attempts; It ram for 30 minutes and scanned just over 100,000 files.
- the first tool ran fine, but i tried all 4 links for rkill and i got the same result each time.
- TFC will close ALL open programs including your browser!
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- but the indicator light on my computer that represents the hard drive was remaining lit, meanwhile the computer was running so slow that it seemed completely frozen.
- floplot Guru Norton Fighter25 Reg: 11-Apr-2009 Posts: 22,152 Solutions: 481 Kudos: 3,463 Kudos0 Re: System locks up when running full scan Posted: 28-Jul-2015 | 8:32PM • Permalink Hello Have the 2
i followed your second set of steps. yank Guru Norton Fighter25 Reg: 02-Dec-2009 Posts: 14,124 Solutions: 605 Kudos: 3,311 Kudos0 Re: System locks up when running full scan Posted: 29-Jul-2015 | 8:43AM • Permalink Here is a post Thanks. Stop Symantec Endpoint Protection Scan i wasn't able to even load this forum page because it will freeze too quickly after startup.
http://housecall.trendmicro.com/ http://www.ravantivirus.com/scan/ If you did not uninstall Norton completely from your system..using their uninstall method you may have many old files on your system..that would cause Norton not to scan completely.. frozen the system requiring a manual poweroff/reset to recover. I assume this is because the system locked up before the scan completed, and thus the status on the Background Tasks screen could not be updated. http://www.symantec.com/connect/forums/sep-scan-gets-stuck-specific-file what else can i do?
Symantec Endpoint Protection Stop Scan In Progress
Windows 7 Pro 64 bit NSBU 126.96.36.199 IE 11 F 4 E Guru Norton Fighter25 Reg: 23-May-2009 Posts: 8,457 Solutions: 292 Kudos: 1,730 Kudos0 Re: System locks up when running full Source Follow the on-screen instructions. Symantec Endpoint Protection Scan Stuck then i can't shut down either. Another Scan Is In Progress Btw i acted on my own and deleted them is it right or wrong to do that ,Thankfully i still have like 7 of them in quarantine and the weird thing
Join over 733,556 other people just like you! this content Register a free account to unlock additional features at BleepingComputer.com Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Are you recommending the NRT because it is more likely to clean up any problems with the old installation that might be causing the issues I am having (system locking up) Windows 7 Pro 64 bit NSBU 188.8.131.52 IE 11 tngordo Regular Contributor5 Reg: 19-Nov-2008 Posts: 32 Solutions: 0 Kudos: 0 Kudos0 Re: System locks up when running full scan Posted: 29-Jul-2015 Norton Full System Scan Stuck
You may be able to fix other crash causes by running Wise Registry Cleaner, Chkdsk or a Windows Refresh Install. I seem to recall this is how it was discovered that comprssed files sometimes caused freezes. Jump to content Sign In Create Account Search Advanced Search section: This topic Forums Members Help Files Calendar View New Content Forum Rules BleepingComputer.com Forums Members Tutorials Startup List http://fmcproducts.net/symantec-endpoint/symantec-antivirus.php DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer.
i restarted in safe mode and tried the same scan again and it froze in a similar fashion in the same folder but not exactly the same file. Important! Are there any other things I will lose with NRT that I wouldn't lose under NRnRT?
it basically remains lit the entire time, meanwhile any open windows are "Not Responding." but if i wait long enough it usually comes back to life.
Click Save. Thanks to my local Norton Customer Support who suggested that, inasmuch although nobody was using the machine, tasks (like a windows task, just to mention one) running in the background would Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and tngordo Regular Contributor5 Reg: 19-Nov-2008 Posts: 32 Solutions: 0 Kudos: 0 Kudos0 Re: System locks up when running full scan Posted: 26-Jul-2015 | 8:06PM • Permalink Yank, thanks for your reply,
the first two tools ran great without a hitch. If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members. Also Viewed [Safe Mode] | How to Scan Your Computer in Safe Mode With Norton AntiVirus [AVG Anti Virus] | How to Completely Uninstall AVG Anti Virus [Norton] | How to http://fmcproducts.net/symantec-endpoint/symantec-antivirus-client.php i'm not sure what rkill is, but it stopped 11 processes, so i was expecting MBAM to find something.
If you're not already familiar with forums, watch our Welcome Guide to get started. Infected Files and Hard Drive Error Crashes An infected or corrupted file can confuse and crash the anti-virus program.