Home > Symantec Endpoint > Symantec Virus Detection Error

Symantec Virus Detection Error


OR: Use the default System Change Detection settings (Ignore) in the Virus and Spyware Protection - SONAR Policy. please wait" Fix ID: 3516906 Symptom: The first time you try to log on with the web console, the Symantec Endpoint Protection Manager appears to hang, displaying the message “Initializing please Solution: Allowed hyphen and underscore characters as valid characters in a proxy server name. Database validation does not pass, and the Dbvalidator log shows 'Link is broken for [4] target ids' Fix ID: 3533202 Symptom: The dbvalidator tool retrieves objects from Symantec Endpoint Protection Manager his comment is here

Solution: Fixed the string comparison algorithm to correctly determine a string pattern match. Hosts File Change in File: c:\windows\system32\svchost.exe by: SONAR scan" Did this article resolve your issue? Blue screen error after upgrading SEP Fix ID: 3649959 Symptom: A blue screen occurs with BugCheck 3b on Symantec Endpoint Protection client, which points to a SymEFA component. Contact Symantec for Investigation Please do use the following portal for non-emergency false positives: https://submit.symantec.com/false_positive Be sure to submit files within the recommended guidelines. https://www.symantec.com/connect/forums/virus-quarantine-error

Symantec False Positive Submission

Solution: Symantec Endpoint Protection Manager correctly converts and processes USN files. Was it developed in-house? A1 - When downloading or uploading a file A2 - While using an application A3 - When installing an application A4 - When browsing the web A5 - During a scheduled Virtual Image Exception tool crashes Fix ID: 3705283 Symptom: The Virtual Image Exception tool (vietool) crashes.

Thank you for your feedback! This may take several minutes. Solution: Corrected the logon parameter so that the push install can succeed with the Client Deployment Wizard. Symantec Endpoint Protection Has Acted On The Risks Solution: Securid.exe now launches by the Process Launcher service (semlaunchsrv.exe) and under the System account, so that it has access to the C:\Windows\SysWow64 folder.

Download a stand-alone Intelligent Updater package and run it on the affected client(s). FQDN not allowed in the HI file download page Fix ID: 3653276 Symptom: A FQDN is not allowed when providing a UNC path for Host Integrity. Solution: Fixed the dbvalidator tool logic to correctly set the flag for both retrievals. https://support.symantec.com/en_US/article.TECH164391.html After the Application and Device Control rule triggers on the clients, the Symantec Endpoint Protection Manager logs contain the target MD5, but not the caller MD5.

This exclusion will prevent SONAR from taking any action on applications that have been excluded from these detections. How To Turn Off Symantec Endpoint Protection Notifications Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Hosts File Change in File: c:\windows\system32\svchost.exe by: SONAR scan" If enabled the Proactive Threat Protection Logs will show: Risk: Hosts File Change by svchost.exe in c:\windows\system32. Solution: Now prompts for user group selection to avoid breaking the uninstallation.

Symantec Endpoint Protection Detection Results Keeps Popping Up

SEP client installer rolls back and fails Fix ID: 3709190 Symptom: The Symantec Endpoint Protection client installer rolls back and fails, due to a failure to migrate the ProfileManagement.dat file. Limited admins can overwrite or add Network Services in the SEPM Fix ID: 3643504 Symptom: In Symantec Endpoint Protection Manager, limited administrators can overwrite and add Network Service entries by importing Symantec False Positive Submission Submit a False Positive Report a suspected erroneous detection (false positive). Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Symantec Endpoint Protection Notification Keeps Popping Up Close Login Didn't find the article you were looking for?

Meanwhile, other sortable columns were not sorted. http://fmcproducts.net/symantec-endpoint/symantec-antivirus.php This state should return to 0 once replication completes and does not. The second retrieval tries to determine what is using the non-existing (broken) objects. Solution: The caller MD5 now writes to the logs after its calculation. Symantec Pop Up Message

Column sort malfunctions in the client view of a client group Fix ID: 3697673 Symptom: After the column order changed, the three columns of IPS Definitions, Download Protection Definitions, and SONAR Content update throttling ignored on VDI clients Fix ID: 3703897 Symptom: Performance issues occur soon after the VDI image starts because content updates are not being throttled as expected. SEP clients try to reach Download Insight website directly Fix ID: 3611350 Symptom: A Symantec Endpoint Protection component tries to connect to the external Symantec URL for Download Insight, ignoring proxy weblink RSA authentication for SEPM administrators stops working after upgrade Fix ID: 3636768 Symptom: After an upgrade to Symantec Endpoint Protection 12.1.5 (12.1 RU5), RSA authentication stops working.

ccSvcHst.exe crashes and fills up the hard drive with large dump files Fix ID: 3673616 Symptom: The Common Client Crash Handler fills the client hard drive with large memory dump files Symantec Endpoint Protection Detected Risks While You Were Logged Out If there has been a recent outbreak or infection on the computer or network, it is highly likely that the application has been compromised and the detection is genuine. Admins can make changes to the domain policies, redeploy those policies, and then retry to continue installation.

Solution: Append the custom port to the JDBC URL string if the default port 2638 is occupied by other application.

Close Login Didn't find the article you were looking for? Don't have a SymAccount? Solution: Modified the code to test ODBC connection in the context of the user credentials provided during configuration. Ariesms Duplicate processing of DAT files on SEPM Fix ID: 3742133 Symptom: Symantec Endpoint Protection Manager can duplicate the processing of DAT files if the Apache or Tomcat service restarts, which leads

Open the Symantec Endpoint Protection client's GUI and click the LiveUpdate... Solutions: Adjusted settings so that the correct profile is identified as active. Create a SymAccount now!' Best Practice when Symantec Endpoint Protection is Detecting a File that is Believed to be Safe TECH98360 February 21st, 2016 http://www.symantec.com/docs/TECH98360 Support / Best Practice when Symantec http://fmcproducts.net/symantec-endpoint/symantec-won-t-stop.php LiveUpdate does not run on the specified schedule when the NIC has no default gateway Fix ID: 3511525 Symptom: LiveUpdate does not run with an internal LiveUpdate server when the NIC

Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.